Services & Amenities

Customer Services

At Harbour Town we are committed to bringing you excellence in customer service by providing you with a range of facilities to make your visit more convenient and comfortable.

The Customer Service/ Tourism Lounge is located on the ground floor, at the front of the centre and offers the following facilities:

  • Air conditioned comfort
  • Seating, TV / DVD
  • Coffee & tea making facilities (available to pre-booked tour groups)
  • WA Tourism brochures and transport information
  • Coach drop off and pick up zone
  • Complimentary taxi phone service
  • Gift certificates for purchase
  • Lost and found property
  • Prayer room (Wudhu facility)

  • Rest rooms (including an accessible rest room for wheelchair users)

Centre general facilities:

  • Rest rooms on both the ground floor and the first floor
  • accessible rest rooms for wheelchair users, on both the ground floor and the first floor

  • Parents room, on both the ground floor and the first floor (microwave facilities)

Parking Facilities

Harbour Town Perth has over 800 paid parking bays available on site. The car park is open during the centre trading hours and the rates are as follows:

0-1 Hour .... $4.00
1-2 Hours .... $4.00
2-3 Hours .... $4.00
3-4 Hours .... $6.00
4-5 Hours .... $10.00
5-6 Hours .... $13.00
6-7 Hours .... $17.00
7-8 Hours .... $25.00
8 + Hours .... $25.00

Maximum Daily Fee - $25.00

NB: Parking tariffs may increase without notice. Please contact Centre Management if you wish to clarify the exact tariffs prior to visiting.

For Hire

The following items are available for complimentary hire, from the Customer Service/ Tourism Lounge; upon presentation of current photographic identification.

  • Wheelchairs
  • Motorised Scooters

  • Toddler Strollers ($20 return deposit required)

Services For Those With Disabilities

  • Accessible rest rooms for wheelchair users, on both the ground floor and the first floor
  • Lift access

  • Complimentary wheelchair and scooter loan (photographic identification required)

Have a question? We're at your service!

Visit the Customer Service/ Tourism Lounge where our friendly, knowledgeable staff are happy to assist you with your queries.

Automated Teller Machines

For your convenience ATMs are located:

  • ANZ Banking Group ATM, located on the ground floor and on the first floor
  • Rediteller ATM, located on the ground floor

Credit Cards

Most retailers will accept major international credit cards as well as EFTPOS.